Shipping policy
Shipping Policy
Effective Date: 06/05/2025
At Toolvanna.com, we ship tools fast — because nobody wants to wait for a deal that’s already too good to be true.
1. Processing Time
All orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Carriers
We ship via trusted carriers such as UPS, USPS, and FedEx, based on cost and speed.
At checkout, you may see one of the following shipping options:
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Standard Shipping (3–5 business days)
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Expedited Shipping (1–3 business days)
Some items may ship in multiple boxes depending on weight or dimensions.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location, package weight, and size.
We occasionally offer free shipping promotions, so stay subscribed to our email list.
4. Tracking Your Order
Once your order ships, you’ll receive a tracking number by email.
You can monitor your shipment’s progress via the carrier's website.
5. Delivery Issues
If your package is:
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Marked as delivered but not received:
Please check with neighbors, the carrier, and your local post office. If still unresolved after 48 hours, contact us at support@toolvanna.com. -
Damaged in transit:
Email us within 3 days of delivery with photos of the damage, your order number, and a brief description. We’ll make it right.
6. Shipping Restrictions
We currently only ship within the United States.
We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.
7. Address Accuracy
Please double-check your shipping address before placing an order.
We are not responsible for packages delivered to incorrect or incomplete addresses provided at checkout.
8. Questions?
Email: support@toolvanna.com
We usually respond within 24 hours on business days.